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FAQ

  • Is Desi Toffee only available online, or are there physical stores?
    Currently, Desi Toffee operates exclusively online. You can explore and purchase our candies from the comfort of your home through our user-friendly website.
  • Can I find candies from specific regions of India at Desi Toffee?
    Absolutely! Desi Toffee takes pride in offering candies from various regions of India. Explore our collection to discover the unique flavors and specialties from different parts of the country.
  • What types of candies does Desi Toffee offer?
    Desi Toffee offers a diverse range of Indian-made candies, including classic favorites and regional specialties. From fruity delights to traditional toffees, our collection caters to a wide range of tastes.
  • Are there any sugar-free or dietary restriction-friendly options available?
    While we primarily focus on traditional candies, we understand the importance of catering to various dietary preferences. We are actively exploring options for sugar-free and dietary restriction-friendly candies to add to our collection.
  • Are the candies at Desi Toffee suitable for vegetarians?
    Yes, the majority of our candies are suitable for vegetarians. We provide detailed ingredient information for each product on our website to assist you in making informed choices.
  • How can I place an order?
    Placing an order is simple! Browse our online store, select your favorite candies, add them to your cart, proceed to checkout, provide your shipping details, and complete the payment process.
  • Does Desi Toffee offer gift packaging or bulk orders for special occasions?
    Yes, Desi Toffee provides options for gift packaging and caters to bulk orders for special occasions. Contact our customer support team for personalized assistance and information on bulk pricing.
  • Are there any discounts or promotions for customers in the USA?
    Stay tuned for special promotions and discounts exclusive to our USA customers! To receive updates on new arrivals and promotions, subscribe to our newsletter and follow us on social media.
  • What is the estimated delivery time for orders in the USA?
    The estimated delivery time varies based on your location. During the checkout process, you will be provided with an estimated delivery timeframe, and once your order is dispatched, we'll provide a tracking number for real-time updates.
  • Are there any customs or import duties for orders in the USA?
    Desi Toffee takes care of customs and import duties for orders shipped to the USA. The price you see during checkout is the final amount you'll pay, with no additional fees upon delivery.
  • Does Desi Toffee ship to the USA and nearby countries or regions?
    Yes, Desi Toffee now ships to the USA and nearby countries or regions. We're excited to share the authentic flavors of India with candy enthusiasts in the USA and surrounding areas.
  • What are the shipping charges for orders in the USA and nearby regions?
    Shipping charges are calculated based on your location and the weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.
  • Can customers in the USA track their orders?
    Yes, once your order is dispatched, you will receive a tracking number. Use this number to track your package and stay informed about its status until it reaches your doorstep.
  • How can customers in the USA place an order?
    Placing an order from the USA is easy! Simply visit our online store, browse the nostalgic candy collection, add your favorite treats to the cart, and proceed to checkout. Enter your shipping details, and you're all set to enjoy a taste of India.
  • What if there are issues with the order or products received in the USA?
    In the unlikely event of any issues with your order or if you receive damaged or incorrect items, please reach out to our dedicated customer support team at info@desitoffee.com or call us at +1-971-278-9255. We are committed to resolving any concerns promptly.
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